Director of Health Center Operations
Mariela brings over 15 years of healthcare experience, beginning as a Medical Assistant at Erie Family Health Centers and growing into leadership roles in both FQHCs and for-profit hospital operations. She has overseen multidisciplinary teams, led initiatives in patient access, quality, and compliance, and most recently managed operations for state-run shelters serving Chicago’s newly arrived populations. Mariela is passionate about improving systems, supporting staff, and ensuring high-quality, patient-centered, trauma-informed care.